The IQAC, in collaboration with the Office of the RBI Ombudsman, Thiruvananthapuram, and HDFC Bank, organised an awareness programme on Customer Rights, Grievance Redressal and Digital Banking today, September 7, from 10:00 AM to 12:30 PM.

The session was led by Shri Manohar Bhoite and Shri Praveen V L from the Office of the Reserve Bank of India Ombudsman (ORBIO), Thiruvananthapuram, who interacted closely with students from the Departments of Commerce, Economics, Sociology, and Computer Science. Mr. Vinu V Pai, Manager, HDFC Bank, Thevara, delivered the welcome address, while Mr. Mathew Kokkad from the Credit Intelligence & Control division of HDFC Bank Ltd. led an engaging session on cyber security.

Fr. Tomy PP CMI, Vice Principal, presided over the programme. Ms. Meena Kumari, Deputy Vice President, HDFC Bank, Keralam, delivered the felicitations. Ms. Anjana S, Joint Coordinator, IQAC, compered the programme and proposed the vote of thanks.

Students engaged enthusiastically throughout the session, particularly during the quiz segment conducted by the visiting officials, with several participants winning prizes sponsored by the RBI.

The IQAC extends its heartfelt thanks to the Heads of the Departments of Commerce, Sociology, Economics, and Computer Science (Integrated) for supporting the programme.