Sacred Heart College (Autonomous)

Thevara, Kochi - 682013

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Self study report : cycle - IV


NAAC Quality Indicator Framework

5.1.5 The institution adopts the following for redressal of student grievances including sexual harassment and ragging cases

Sl No Year Type and No. of Grievances Appealed
No. of Grievances Redressed Average time for Grievance Redressal in days
1 2018-19 For misbehaviour-2 For misbehaviour-2 2
2 2018-19 For misbehaviour-1 For misbehaviour-1 2
3 2018-19 Grievance regarding date of fee payment-1 Grievance regarding date of fee payment-1 1
4 2018-19 Grievance regarding addition of grace marks-1 Grievance regarding addition of grace marks-1 1
5 2018-19 Grievance related to peer group interactions-1 Grievance related to peer group interactions-1 1
6 2018-19 Exam related greivance-1 Exam related greivance-1 1
7 2018-19 Attendance related grievance-1 Attendance related grievance-1 1
8 2018-19 Grievance related to celebration timing-30 Grievance related to celebration timing-30 1
9 2018-19 Grievance related to cleaning the surroundings-1 Grievance related to cleaning the surroundings-1 7
10 2018-19 Grievance regarding public address system-1 Grievance regarding public address system-1 7
11 2018-19 Grievance related to record keeping-3 Grievance related to record keeping-3 1
12 2018-19 Grievance regarding usage of college grounds-1 Grievance regarding usage of college grounds-1 1
13 2018-19 Grievance regarding conducting celebrations in the campus-1 Grievance regarding conducting celebrations in the campus-1 1
14 2018-19 Grivance regarding issue of certificates on time-2 Grivance regarding issue of certificates on time-2 1
15 2018-19 Grievance regarding conducting celebrations in the campus-1 Grievance regarding conducting celebrations in the campus-1 1
16 2018-19 Grievance regarding increasing facilities -15 Grievance regarding increasing facilities -15 7
17 2018-19 Grievance regarding Painting college compound wall-1 Grievance regarding Painting college compound wall-1 1
18 2018-19 Grievance regarding permission to participate in competition-30 Grievance regarding permission to participate in competition-30 1
19 2017-18 For misbehaviour-4 For misbehaviour-4 10
20 2017-18 For misbehaviour-1 For misbehaviour-1 2
21 2017-18 For misbehaviour-6 For misbehaviour-6 20
22 2017-18 For misbehaviour-1 For misbehaviour-1 3
23 2017-18 For misbehaviour-6 For misbehaviour-6 25
24 2017-18 For indiscipline-1 For indiscipline-1 2
25 2017-18 Exam related greivance-1 Exam related greivance-1 7
26 2017-18 Grievance related to reported misbehaviour-1 Grievance related to reported misbehaviour-1 1
27 2017-18 Grievance against faculty-2 Grievance against faculty-2 1
28 2017-18 Exam related greivance-1 Exam related greivance-1 1
29 2017-18 Exam related greivance-1 Exam related greivance-1 1
30 2017-18 Grievance regarding organizing cultural events-50 Grievance regarding organizing cultural events-50 1
31 2017-18 Grievance regarding organizing cultural events-2 Grievance regarding organizing cultural events-2 1
32 2017-18 Grievance regarding reported misbehaviour-1 Grievance regarding reported misbehaviour-1 1
33 2017-18 Grievance regarding reported misbehaviour-4 Grievance regarding reported misbehaviour-4 1
34 2017-18 Grievance regarding reported misbehaviour-1 Grievance regarding reported misbehaviour-1 1
35 2017-18 Grievance regarding reported misbehaviour-1 Grievance regarding reported misbehaviour-1 1
36 2017-18 Fee related grievance-27 Fee related grievance-27 1
37 2017-18 Grievance regarding theft-1 Grievance regarding theft-1 1
38 2017-18 Exam related greivance-1 Exam related greivance-1 7
39 2017-18 Exam related greivance-1 Exam related greivance-1 1
40 2017-18 Exam related greivance-20 Exam related greivance-20 1
41 2017-18 Attendance related grievance-1 Attendance related grievance-1 1
42 2017-18 Grievance related to issue of certificate-1 Grievance related to issue of certificate-1 1
43 2017-18 Exam related greivance-1 Exam related greivance-1 1
44 2017-18 Attendance related grievance-1 Attendance related grievance-1 1
45 2016-17 For misbehaviour-3 For misbehaviour-3 3
46 2016-17 Curriculum related grievance-4 Curriculum related grievance-4 2
47 2016-17 Grievance related to entry of outsiders into campus-6 Grievance related to entry of outsiders into campus-6 1
48 2016-17 Attendance related grievance-2 Attendance related grievance-2 1
49 2016-17 Grievance related to conduct of events-1 Grievance related to conduct of events-1 1
50 2016-17 Exam related greivance-1 Exam related greivance-1 1
51 2016-17 Exam related greivance-1 Exam related greivance-1 1
52 2016-17 For indiscipline-1 For indiscipline-1 1
53 2016-17 Exam related greivance-2 Exam related greivance-2 1
54 2016-17 Grievance related to various issues-1 Grievance related to various issues-1 7
55 2016-17 Exam related greivance-14 Exam related greivance-14 2
56 2016-17 Exam fee related greivance-1 Exam fee related greivance-1 1
57 2016-17 Grievance related to conduct of events-3 Grievance related to conduct of events-3 1
58 2016-17 Grievance related to conduct of event-1 Grievance related to conduct of event-1 1
59 2016-17 Grievance related to conduct of event-1 Grievance related to conduct of event-1 1
60 2016-17 Grievance related to entry of outsiders into campus-98 Grievance related to entry of outsiders into campus-98 7
61 2015-16 For misbehaviour-6 For misbehaviour-6 11
62 2015-16 For misbehaviour-2 For misbehaviour-2 20
63 2015-16 Grievance related to internal exam marks publishing-5 Grievance related to internal exam marks publishing-5 5
64 2015-16 For misbehaviour-2 For misbehaviour-2 20
65 2014-15 Grievance related to conduct of event-1 Grievance related to conduct of event-1 1
66 2014-15 For misbehaviour-3 For misbehaviour-3 7
67 2014-15 For misbehaviour-1 For misbehaviour-1 2
68 2014-15 For misbehaviour-2 For misbehaviour-2 8
69 2014-15 For misbehaviour-3 For misbehaviour-3 60
70 2014-15 For misbehaviour-2 For misbehaviour-2 2
71 2014-15 For misbehaviour-11 For misbehaviour-11 30
72 2014-15 For misbehaviour-10 For misbehaviour-10 20